Returns / Exchange

Can I Return My Order?

Yes you can if the item are not in a good state. You can contact us through WhatsApp to report the problem of the products.

Can I Cancel My Order?

You can cancel your order if the item haven’t shipped. If the item is on delivery you can’t cancel the order.

Can I Exchange the product?

Contact us through WhatsApp and state the deffect of the product. We will proceed to replace your product if it meets the criteria.

Can I get my refund?

It took us 5 – 15 working days to proceed the refund process. The refund process only applicable for out of stock & defect product.