Frequently Asked Questions

This Agreement was last modified on 18th february 2016

Shipping Information

What Shipping Methods Are Available?

We currently use Ninja Van as our main courier. If customer requested to use different courier, additional charge will applied. Some cases we will use Pos Laju or J&T if your location are not supported by Ninja Van

How Long Will it Take To Get My Package?

After successful order usually it takes about 2 – 5 days working days for you to receive the parcel, but in some cases it will took longer than that. We will notify you immediately if we have a problem with shipping

How Do I Track My Order?

We update tracking number on your order immediately after you purchase any of our product. Customer can check their order on My Account page or go to Track Your Order page to get an update of your parcel.

Do I Need an Account To Place Order?

If possible, you should create an account before place on order to ease your next purchase and tracking your parcel. Create an account help you to get our updates as soon as posssible.

FAQ ( Extended )

What Shipping Methods Are Available?

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How Long Will it Take To Get My Package?

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How Do I Track My Order?

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How Do I Place an Order?

Choose your favourite item in our website and proceed to checkout. Fill the shipping form and continue with the payment process. After successful order we will ship your item immediately.

How Should I to Contact if I Have Any Queries?

If you have some trouble to purchase in our website you can contact us through WhatsApp, Facebook, Instagram or via Email.

Do I Need an Account to Place an Order?

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